IFS-posted 5 months ago
$175,000 - $200,000/Yr
Full-time • Mid Level
San Francisco, CA
5,001-10,000 employees

TheLoops, an IFS company, is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes. As we grow, we’re looking for driven, collaborative and ambitious individuals to help us deliver the future of AI-powered operations. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

  • Lead the definition and delivery of early use cases for agentic AI.
  • Identify and prioritize agent use cases with high ROI: operational automation, coordination agents, internal task delegation, etc.
  • Work with users and stakeholders to understand their workflows, challenges, and trust boundaries.
  • Prototype and iterate agent behaviors in production-like environments to validate fit and reliability.
  • Define the agent experience — from delegation to monitoring to escalation — for real-world scenarios.
  • Translate use cases into clear product specs: user flows, system interactions, prompts, safety requirements, and interfaces.
  • Own the roadmap and ship iteratively: starting small, learning fast, scaling wisely.
  • Collaborate with engineering to align product needs with agent platform capabilities (planning, memory, tool orchestration, retries, etc.).
  • Partner with AI research to bring experimental features into real-world settings.
  • Ensure the platform supports the complexity of applied, multi-step, tool-using agents.
  • Define success metrics around outcomes — time saved, accuracy improved, failures recovered — not just clicks or sessions.
  • Build product foundations that allow for vertical reuse, system generalization, and long-term scalability.
  • 5+ years of product management or startup experience building technically complex, user-facing systems.
  • Strong intuition for applied use cases — especially in automation, operations, or real-world workflows.
  • Familiarity with agentic AI patterns and tooling (e.g., LLM agents, tool use, LangChain, OpenAI functions, memory systems).
  • Experience working closely with engineers and researchers on system-level product decisions.
  • Strong communication, prioritization, and execution skills.
  • Exposure to or interest in domains like logistics, field ops, manufacturing, or systems integration.
  • Background in AI/ML infrastructure, developer platforms, robotics, or IIoT.
  • Experience designing for human-in-the-loop or semi-autonomous systems.
  • Hands-on experience with prototyping workflows or agents using modern frameworks (e.g. LangGraph, AutoGen).
  • Salary Range: $175,000-200,000 total comp
  • Flexible paid time off, including sick and holiday
  • Medical, dental, & vision insurance
  • 401K with Company contribution
  • Flexible spending accounts
  • Life insurance and disability benefits
  • Tuition assistance
  • Community involvement and volunteering events
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