About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Product Manager Expert is responsible for defining, delivering, and managing the lifecycle of one or more products within Allstate’s growing product portfolio. This role owns the strategic product vision and leads product discovery, roadmap planning, and backlog management to maximize customer and enterprise value. Successful Product Managers identify and challenge assumptions, validating them through effective product discovery and customer-facing research techniques. The Product Manager Expert works closely with key stakeholders and cross-functional partners to drive alignment, manage expectations, and ensure successful execution. This role also plays a critical customer-facing function, collaborating with internal and external customers to gather insights, translate needs into product requirements, and support go-to-market and communication strategies that ensure product success.

Requirements

  • 7 or more years of experience (Preferred)
  • Business Case Analyses
  • Business Management
  • Collaboration
  • Digital Products
  • Mentorship
  • Product Direction
  • Product Discovery
  • Product Management
  • Product Roadmapping
  • Product Strategies
  • Product Vision
  • Stakeholder Relationship Management
  • Systems Thinking

Responsibilities

  • Define, drive, and execute clear, outcome‑focused product strategies for one or more products within a growing digital product portfolio, continuously refining direction based on results and learnings.
  • Use customer feedback, detailed market analysis, and data insights to make informed product decisions, demonstrating the ability to dig deep into problems, assumptions, and opportunities.
  • Balance product discovery with delivery and strategic execution, leading focused research and experimentation to validate assumptions while maintaining momentum on roadmap and outcomes.
  • Lead discovery and test‑and‑learn activities to validate hypotheses, sharpen problem statements, and confirm product direction early.
  • Decompose complex problems into smaller, actionable initiatives by creating, prioritizing, and maintaining a well‑defined product backlog aligned to strategic goals.
  • Define, track, and refine success metrics to measure impact, inform decision‑making, and continuously improve product performance.
  • Serve as the voice of the customer, investing meaningful time with current and prospective customers to deeply understand their needs, behaviors, and pain points.
  • Own backlog management, articulate a compelling product vision, and provide timely, transparent stakeholder updates on progress, trade‑offs, and delivery outcomes.
  • Coach and mentor product team members and cross‑functional partners on collaboration, ideation, customer research, experimentation, measurement, product delivery, customer engagement, and rollout best practices—keeping outcomes at the center of execution.
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