Product Management Director, Agentforce for Supply Chain, Store

Salesforce•New York, NY

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Today, the global supply chain is plagued by manual, slow, and fragmented processes and data that force companies to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce for Supply Chain is reimagining the supply chain by empowering companies to collaborate and automate complex business processes on a single platform. As a Product Manager Director for the Store, you will be vital in building out and managing a store of processes. These processes can be used by customers and drive both usage growth as well as tangible business value (e.g cost savings). We are seeking a customer-obsessed team member with experience delivering enterprise products, passion for solving big problems with creative solutions, and commitment to speed and quality.

Requirements

7+ years of product management experience in enterprise SaaS environments.
Experience managing, developing, and scaling product management teams.
Excellent spoken and written communication with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
Proven ability to collaborate with virtual and global cross-functional teams and work closely with engineering, design, and customer success.
Rigor and consistency in managing product backlogs and executing delivery.

Nice To Haves

Exposure to the supply chain, logistics, or manufacturing industry.
Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services).
Experience in network effects and cold start strategies

Responsibilities

Roadmap & Feature Ownership: Own the Store roadmap for Agentforce Supply Chain, balancing strategic elements with foundational needs.
Own the feature lifecycle for specific components or minor feature tracks from discovery through launch and iteration.
Technical Specification: Translate high-level strategic goals into clear, concise, and detailed Product Requirement Documents (PRDs), user stories, designs, and technical acceptance criteria for engineering.
Execution: Act as the voice of the customer within the development process, managing the product backlog, prioritizing sprints, and driving consistent delivery using Agile methodologies.
Customer & Market Research: Conduct detailed user interviews and quantitative analysis to deeply understand the pain points of supply chain operators and identify product opportunities.
Cross-Functional Collaboration: Partner directly with Engineering and Design (UX/UI) to ensure technical feasibility and deliver intuitive, enterprise-grade user experiences.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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