About The Position
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches. Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is looking for a Product Manager to focus on Customer Communication & Regulatory Compliance within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, driving decision-making across cross functional groups and working with vendors. As a Product Manager you will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties. This is an opportunity to make an impact in the industry – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.
Requirements
- Minimum of 3 years of product management experience in a fast-paced, agile product development environment
- Experience leading cross functional teams and managing/launching successful products
- Experienced in translating application program interface (API) spec documents into technical feature requirements
- Proven analytical skills and problem solving ability paired with meticulous attention to detail
- Self-motivated and proactive team player who takes ownership of and accountability for projects
- Strong organizational skills with an ability to effectively manage competing priorities
- Strong relationship-building skills
- Ability to communicate complex issues to a wide array of internal stakeholders
- Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities
- Proficient in Excel, PowerPoint, JIRA, Confluence and AEM (or similar tools)
- Bachelors/Undergraduate Degree
Nice To Haves
- Experience owning a product roadmap
- Experience with customer-facing communications
- Strong understanding of the regulatory landscape within financial services, including key compliance requirements and their implications for product development and vendor management.
- Familiarity with banking operations, financial products (e.g., payments, lending, deposits), and the technology stacks commonly used in the financial industry. Ability to translate complex banking requirements into clear product specifications.
- Prior experience working with or managing external vendors, agencies, or development partners, including contract negotiation and performance monitoring.
Responsibilities
- Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
- Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences
- Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
- Research industry trends and features, and understand the regulatory landscape in financial services, to develop and pitch recommendations for the product roadmap
- Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers
- Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
- Act as the liaison with external development vendors, translating product requirements into actionable tasks, managing their workflow, and ensuring timely and high-quality delivery of features.
- Interface with our customers to build delightful experiences
- Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
