Product Management Advisor - Bank

USAA • Chesapeake, VA

6d • $85,040 - $162,550 • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Product Management Advisor I-Bank, you will be accountable for conducting analysis, preparing insights, and assisting execution activities across the product lifecycle. Compiles, analyzes and interprets data to make strategic and tactical recommendations pertaining to sales performance. Enables product managers and directors to make informed strategic and operational decisions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Requirements

• Bachelor’s degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of relevant industry experience in Actuary, Underwriting, Marketing, Sales and Service, Finance/Accounting Operations, or Financial Services.
• Experience leveraging data and providing requirements to data teams.
• Knowledge of applicable Banking-industry laws, regulations, risk, and compliance requirements.

Nice To Haves

• Business insights/reporting experience.
• Risk management experience within the financial services industry.
• Payment network experience (e.g., Visa, American Express), including network operations.
• US military experience through military service or a military spouse/domestic partner.

Responsibilities

• Facilitates day-to-day execution of product initiatives, enhancements, and minor launches ensuring alignment with strategic objectives.
• Prepares performance inputs and historical analysis to report key metrics.
• Identifies trends, variances, and potential issues and advises the Product Manager and Director on information impacting their business goals.
• Manages and responds to information requests from internal partners (i.e., Marketing, Operations, Finance, Member Contact teams).
• Formulates responses to member inquiries elevated by Member Contact teams, as necessary.
• Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility.
• Prepares materials for governance forums, leadership reviews, and partner meetings.
• Partners with the Product Manager in the development of product dashboards and metrics.
• May draft product communications and internal reference materials.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level