Product Leadership, Value Pillar

FaireSan Francisco, CA
3hHybrid

About The Position

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. Lead and scale Faire’s core value programs — including Faire Source (Fulfilled by Faire), Faire Pay, Insider, and the operational systems that power shipping, risk, and retailer enablement — into durable growth engines that make wholesale buying on Faire simpler, more economical, and more compelling than any alternative. As the Value Pillar Lead, you will own the product strategy and economic performance of this portfolio — operating with the judgment and discipline of a business line owner while remaining deeply grounded in product craft. You will balance customer experience, adoption, margin, capital efficiency, operational reliability, and risk, ensuring that each program scales with economic discipline and long-term durability. You’ll build and lead a high-performing team of Product Managers and partner closely with Engineering, Operations, Finance, Risk, Data, Design, and Marketing to evolve and scale these capabilities. You will define the long-term product vision for how value programs and core systems integrate seamlessly into the retailer journey — increasing adoption, strengthening loyalty, and deepening Faire’s position as the preferred platform for wholesale purchasing.

Requirements

  • Exceptional product instincts – A world-class product thinker who consistently designs simple, compelling experiences that change customer behavior. Holds a high bar for quality, clarity, and usability in high-impact flows, demonstrates strong creative judgment, and makes sharp trade-offs between completeness, simplicity, and speed.
  • Leadership – Leads through constant change and ambiguity, keeping teams highly motivated through ups and downs. Strikes the right balance between shielding the team and creating accountability for success.
  • Data-driven and analytical – Can break down complex economic and operational systems into their component parts and use data and logic to accurately diagnose root causes. Demonstrates fluency in unit economics, margin drivers, and capital constraints, and uses data effectively to inform strategic decisions.
  • Sought after manager, mentor, and coach – Proven track record of hiring, developing, and retaining world-class product managers and managers of product managers. Past direct reports are passionate about working with them.
  • Growth mindset – Willing to accept feedback and seek ways to get better every day.
  • Relentlessly resourceful – Won’t quit and is hungry to do whatever it takes to make an impact on the community. Is willing to get their hands dirty and dive into the details to help their teams overcome obstacles.
  • Strategic thinking and business acumen – Makes clear, well-reasoned calls to prioritize work that creates customer value and drives business impact. Synthesizes customer, financial, and operational inputs into product strategy. Strong intuition for when to pursue incremental improvements vs. taking larger swings.
  • Great collaborator – Builds strong relationships across functions, both technical and non-technical. Has a proven track record of aligning disparate parts of an organization.
  • Excellent communicator – Distills complex technical and economic decisions into simple, concise language to drive decision-making.
  • Kind – Demonstrates compassion and generosity towards everyone.

Responsibilities

  • Build and lead a high-performing Product Management team
  • Scale and evolve Faire’s core value programs into durable growth engines
  • Increase adoption and penetration across qualified retailers and brands
  • Strengthen and scale the core operational systems that power wholesale purchasing
  • Make value programs intuitive and seamlessly integrated into the retailer journey
  • Operate with GM-level economic ownership across the portfolio
  • Identify and validate new growth opportunities within the Value pillar
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