Product Lead, Payroll Growth

Rippling People Center Inc.•San Francisco, CA

57d

About The Position

Rippling's Payroll product is the beating heart of our new customer growth. Payroll is usually the first product that customers use when they switch to Rippling, and so our product teams are constantly testing the frontiers in expanding our business upmarket, and supporting new countries. Our mission is to support that expansion on a single, unified platform. It's never been done before in the industry, and it's an intellectually demanding endeavor. But the rewards are high - we are abstracting a tremendous amount of complexity from our users, and delivering a platform that they run their business on. We are looking for an experienced Product Lead to lead growth and onboarding for Payroll, and to report directly to the VP of Product. You will design and own a user experience that delights admins and employees, and rivals the nimblest startup. You will also build the experience to scale to multiple countries and to meet the needs of our largest enterprises What role do Product Leads play at Rippling? They do three things: they build the right stuff, they own the whole outcome, and they set the pace.

Requirements

5+ years of experience in product management, or founding experience. Background in bizops, engineering, or consulting appreciated.
Self-starter with a bias towards action and ability to thrive in a fast-paced environment
Thrives in understanding complexity and transforming it into simple user experiences
Deep technical, analytical, and problem solving skills
Exceptional interpersonal communication & organizational skills
Strong ability to motivate and inspire people to do their best work
Relentlessly focused on customers' needs
Strong alignment with Rippling's leadership principles, particularly 'Push the limits of possible', 'Challenge each other', and 'Go and see'

Responsibilities

Dive into metrics around our core flows, set quantitative goals for the team, and drive focused plans against those goals
Dig into details and "go-and-see" how customers are using the product and what their challenges are, and prioritize what Rippling should build to help them
Work with engineers and designers, come up with platform-level capabilities that work for multiple countries and customer segments
Collaborate with other Rippling finance products teams - payroll, risk, payments, compliance, and others to ship major enhancements
Work cross-functionally across product, engineering, design, marketing and customer-facing functions to plan, spec, build, and ship new capabilities

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