Product Lead, Experience

Paxos

203d • $221,691 - $260,813

About The Position

As Product Lead, Experience, you’ll own the end-to-end experience for our enterprise customers and their users. You’ll transform complex blockchain operations into seamless, intuitive journeys—whether through beautiful dashboards, frictionless integrations, or powerful developer tools. You’ll be a key driver of customer adoption, engagement, and long-term success.

Requirements

• Product Management experience, with a track record of shipping B2B SaaS or fintech experiences.
• Deep experience collaborating with UX/UI designers and engineering.
• Passion for user-centric design and data-driven product improvement.
• Proven ability to drive adoption, engagement, and retention metrics in enterprise environments.
• Excellent stakeholder management and communication skills.

Nice To Haves

• Experience building developer platforms, APIs, or financial services products.
• Background in payments, enterprise fintech, or customer onboarding/KYC.
• Familiarity working with enterprise clients and understanding complex workflows.

Responsibilities

• Define and deliver the vision for customer-facing experiences across all touchpoints—onboarding, dashboards, integrations, and more.
• Make stablecoin and tokenized asset operations simple and delightful, driving adoption and retention through outstanding UX.
• Lead the creation of best-in-class developer tools, SDKs, and documentation that make it easy for enterprises to integrate with Paxos.
• Evolve our self-service dashboards and B2B UI for customers who want flexibility without code.
• Work closely with commercial, support, and customer success teams to gather insights and turn them into product improvements.
• Continuously improve customer flows for payments, conversions, and asset management—across all enterprise segments.

Benefits

• Competitive total compensation and benefits package, including equity and bonuses based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees