Product Innovation Co-op

LightGuide • Wixom, MI

38d • Onsite

About The Position

The Product Innovation Co-op will work closely with all facets of the LightGuide team including leadership, engineering, operations, sales, and marketing with the goal to support high quality customer demonstrations in the LightGuide Innovation Center and to drive the evolution of our flagship LightGuideTM AR software application portfolio.

Requirements

• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to work well under direction, independently, or with a team.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Currently enrolled in a bachelor’s degree program in any of the following fields: Mechanical Engineering Industrial / Manufacturing Engineering Electrical Engineering Computer Engineering Computer Science
• All school levels welcome to apply
• 2+ years’ experience in any professional or service job preferred
• 1+ years’ experience in customer-facing roles preferred

Nice To Haves

• Experience with any kind of programming (LightGuide logic is most similar to VB)
• Experience working in a manufacturing environment at any level
• Experience with databases or data visualization tools (SQL, PowerBI, etc)
• Proficient with Salesforce, CPQ, or Jira
• Proficient with basic hand tools and hardware types
• A knack for presenting or a desire to develop this skill
• Exposure to UI/UX design or an interest in this field

Responsibilities

• Create, improve, and maintain demonstrations in the LightGuide Innovation Center, including both hardware and software.
• Work with customers, operations, and engineering to capture and document LightGuide authoring standards / best practices.
• Author and record LightGuide workflows to create high quality proof of concept videos for specific customer projects.
• Collaborate with the operations team to draft LightGuide workflows ahead of final installation.
• Assist in the maintenance of LightGuide’s internal hardware database.
• Conduct internal, voice of customer, and market research to generate and refine product requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern