Product Guardian NR UPC

Ericsson

13d

About The Position

5G NR is redefining how the world connects, and at PEU RAN Performance we play a key role in shaping how the air interface is realized in the 5G Radio Access Network (RAN). We are now strengthening our organization with Product Guardians – roles with end‑to-end responsibility for the quality, robustness, and operability of our Baseband software products.
Based in Ottawa, Canada, or Poland (Krakow and Lodz), you will be part of a global team working closely with colleagues around the world to secure a stable, high‑performing and competitive 5G and LTE RAN portfolio.

Requirements

• Strong experience in 5G NR and/or LTE RAN, with focus on Baseband software
• Proven background in product quality, troubleshooting and/or system performance
• Experience in software development, system design or verification
• Good understanding of configuration management and feature interactions in RAN systems
• Ability to work with data analytics, automation and modern analysis tools – or a strong willingness to learn these
• A structured, proactive mindset and demonstrated ability to take long‑term product ownership
• MSc or BSc in Engineering, Computer Science, or related field

Responsibilities

• Continuously monitor and improve product health – quality, robustness, performance and customer impact across the full lifecycle
• Be the natural focal point for product health, customer issues and improvement initiatives in your area
• Drive root‑cause analysis and corrective actions in close cooperation with development, systemization, verification, troubleshooting and customer support teams
• Use data analytics, automation and modern analysis tools to detect issues early, understand trends and validate improvements
• Influence feature design and configuration strategies to secure high quality, efficient operability and smooth customer deployments
• Champion a holistic product view, balancing deep technical understanding with customer experience and business priorities

Benefits

• Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
• Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
• New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level