Product Engineer

KLA•Ann Arbor, MI

2d•Onsite

About The Position

KLA is seeking a Product Engineer to support wafer inspection tools in the Central Engineering Group in Ann Arbor. This role is responsible for day‑to-day tool availability, performance, and operational readiness within established processes and guidance. The position focuses on operating, monitoring, troubleshooting, and continuously improving tool performance through close collaboration with systems, software, hardware, applications, service, and manufacturing teams. Success in this role requires focused problem solving, clear documentation, and effective coordination across the global engineering user community to keep development moving forward!

Requirements

Demonstrated understanding of precision instruments and control systems; experience with semiconductor inspection or metrology tools is a plus.
Hands‑on experience troubleshooting complex electromechanical or optical systems; exposure to DOE or data‑driven troubleshooting prferred.
Strong verbal, written, interpersonal, and analytical skills to support technical documentation and cross‑team collaboration.
Familiarity with cleanroom operations, wafer handling concepts, and equipment safety practices.
Ability to work on problems of moderate scope using established processes while building capability to address more complex issues.
Up to 15% travel for training and global customer support.
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Responsibilities

Serve as the engineering tool owner for assigned wafer inspection tools, ensuring availability, readiness, and stable performance for engineering and demo activities.
Monitor tool health, uptime, and performance; identify issues and drive timely resolution with multi‑functional teams to enhance reliability and usability.
Implement and support calibration, specification validation, and preventive maintenance activities, verifying tool capability after configuration or maintenance changes.
Resolve tool issues using structured root‑cause analysis across software, hardware, optics, motion control, and wafer handling subsystems, with senior guidance as needed.
Support customer demos in partnership with Applications Engineers by preparing tools and supporting execution, ensuring demo requirements are met.
Ensure proper care, custody, and traceability of customer wafers by following established handling and special‑consideration procedures to protect wafer integrity.
Document investigations, test results, and lessons learned to enable knowledge sharing and continuous improvement.
Provide on‑call or off‑hours support during critical activities; work in an ISO Class 5 cleanroom and collaborate with team members to maintain 5S standards.