Primarily responsible for lab testing and field trials for new product development, field training of TM's and installers on product installations and system set up and maintenance. Also acts as a technical liaison for field personnel and various internal departments. Essential Functions Conducts on-going market research for Product Managers and marketing services. Performs laboratory, forensic analysis for field failures and for the purpose of making product recommendations. Provides product and application training for sales engineers and field sales managers as required. Provides field training and project management for foreign affiliates and for large or complex projects. Assists in new product development including lab work, field trials, commercial scale-up and field follow-up. Special order custom product needs and provides approval for both experimental and discontinued products. Enters new product information (formula, in-process, updates, price and cost) into system. Maintains technical literature and creates and edits various technical and promotional publications (i.e., Tech Lines, product Corners, Product Information Guide, Engineering Details). Provides outside sales support as well as handles incoming calls and lead qualification
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees