Product Engineer, Applied AI, Digital Natives Business

Anthropic • San Francisco, NY

4h • Hybrid

About The Position

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As a member of the Applied AI team at Anthropic, you will be a technical Product Engineer focused on becoming a trusted technical advisor to Digital Native Businesses - technology companies adopting the Claude API into their core products. You will work closely with customer product and engineering teams as they ship new products powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding customers through the most cutting-edge implementation patterns for LLMs. Working closely with our Sales, Product, and Engineering teams, you'll guide a focused portfolio of customers from technical discovery through successful deployment. You'll combine deep engineering expertise with customer-facing skills to help customers unlock the full potential of Claude APIs and move their products closer to the frontier, while maintaining our high standards for safety and reliability.

Requirements

• 4+ years of experience in technical roles such as Customer Engineer, Forward Deployed Engineer, Software Engineer or Technical Product Manager with a desire to work closely with customers.
• Production experience with LLMs including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale
• Strong programming skills with proficiency in Python or TypeScript and experience building production applications
• Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems
• High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity
• Passion for advancing safe, beneficial AI systems through creative technical applications
• Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach
• We require at least a Bachelor's degree in a related field or equivalent experience.

Nice To Haves

• Former technical founders are also encouraged to apply.

Responsibilities

• Serve as a specialist technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success
• Partner with account executives and solutions architects to translate customer business requirements into technical solutions
• Influence technical architecture decisions and customer product strategy by developing customized pilots, prototypes, and evaluation suites
• Lead hands-on technical workshops and code reviews with customer engineering teams
• Identify common design patterns and contribute insights back to our Product and Engineering teams
• Create scalable public and internal assets, documenting the latest LLM prompting, evaling, agentic, and architecture techniques
• Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks
• Travel occasionally to customer sites for workshops, implementation support, and building relationships
• Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space

Benefits

• We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees