Product Director, User, Org & Security (Remote)

Availity

41d•Remote

About The Position

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a strategic and execution-focused Director of Product Management to lead our Users and Organizations (U&O) product platform capabilities that enable secure use of the Availity platform. This leader will define and drive the vision, strategy, and roadmap for user and organizational management, access (authorization and authentication) management, and customer-facing security and identity capabilities that power our platform. You will lead product development across user lifecycle management, modern authentication and authorization models (including SSO, MFA, RBAC/ABAC), enterprise identity integrations, and API access. You will also drive scalable organization management capabilities such as multi‑tenant architecture, org hierarchies, billing structures, and cross‑organization governance. In partnership with Security, you will translate security and compliance requirements into intuitive, auditable platform features—including configurable access controls, audit logging, customer security settings, and governance capabilities that support SOC 2 and secure‑by‑design standards. This leader will work in close collaboration with our Security organization who own corporate or enterprise security policy, incident response, and risk management. More specifically, this leader partners with the Security organization to ensure security requirements, policies, and controls are translated into scalable, usable, and auditable platform capabilities for customers. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Passionate about building, optimizing, and leading teams through change Enjoy building and leading at scale, with real ownership over strategy structure, and outcomes Energized by solving complex problems for a mission driven company

Requirements

8–12+ years in Product Management.
3–5+ years leading product managers.
Experience owning Platform Security products.
Deep familiarity with enterprise SaaS architecture
Experience working with compliance frameworks (SOC 2, ISO 27001, GDPR).
Deep expertise in platform security and identity management, including RBAC/ABAC, SSO (SAML, OIDC), SCIM, and multi‑tenant SaaS architectures.
Proven experience designing API‑first platforms that meet complex enterprise customer, security, and governance requirements.
Strategic, systems‑level thinker with a strong bias toward scalable, durable solutions.
Influential cross‑functional leader and clear communicator with the ability to engage both executive and technical audiences.
Data‑driven decision maker who balances long‑term vision with pragmatic execution.

Nice To Haves

Healthcare technology or experience from a highly regulated industry
Strong security experience
Engineering background

Responsibilities

Defining and articulating the long-term User, Org and Security product vision and strategy.
Building and managing a multi-year roadmap aligned to company objectives.
Partnering closely with Engineering, Security, Legal, IT, and Sales.
Balancing enterprise-grade requirements with product usability.
Driving adoption of core platform controls across customer segments, serving as the voice of the customer.
Leading, mentoring, and scaling a team of product managers.
Using customer insights, platform usage data, and security-provided risk and threat insights to inform prioritization.
Ensuring platform capabilities meet enterprise and industry requirements, in partnership with Security and Compliance.

Benefits

Availity is a certified “Great Place to Work”!
Culture is important to us and there are many ways for you to make your mark here!
We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
Availity is a culture of continuous learning.
We have many resources and experts in our tech stack and in our industry that can help get you there too!
Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays.
Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re at the right place!
Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.