Product Director – AI for Documents

JPMorgan Chase & Co. • Columbus, OH

13h

About The Position

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director for AI for Documents, you will lead innovation through the development of products and features that delight customers. Your leadership will foster a culture of continuous innovation, challenge traditional approaches, and remove barriers to success. You will inspire cross-functional teams to create groundbreaking solutions that address customer needs. Be part of a team committed to excellence and growth. As Product Director for AI for Documents, you will drive the strategy, roadmap, prioritization, and execution of AI-powered document solutions. You will oversee the product vision, development, and risk management, collaborating with AI engineering teams to deliver measurable business growth. Your responsibilities include leading the product life cycle, adapting to market trends, and developing new methodologies to support growth. You will coach and mentor the product team, ensuring best practices in solution generation and product adoption. Your role is accountable for product performance and investing in enhancements to achieve business objectives. You will monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation. Your expertise in AI technologies, document management, and product analytics will be essential in delivering quality solutions. You will influence the adoption of key product life cycle activities, including discovery, ideation, and value management. Your leadership will drive change within organizations and manage stakeholders across multiple functions. This role offers the opportunity to make a significant impact in AI-driven document management. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Requirements

• Experience leading AI technologies including OpenAI, AWS Bedrock, and Agentic implementations.
• Experience with document management.
• 15+ years of experience or equivalent expertise delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities.
• Experience driving change within organizations.
• Experience managing stakeholders across multiple functions.
• Strong executive communication and narrative skills.
• Advanced analytical, problem-solving, and technology skills.
• Bachelor’s degree in business, operations, analytics, or related field.
• Proven ability to deliver measurable business results through AI-driven document solutions.

Nice To Haves

• Recognized thought leader within AI.

Responsibilities

• Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
• Lead the entire product life cycle through planning, execution, and future development.
• Continuously adapt, develop new products and methodologies, manage risks, and achieve business targets.
• Coach and mentor the product team on best practices, including solution generation and product adoption strategies.
• Own product performance and invest in enhancements to achieve business objectives.
• Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
• Drive strategy, roadmap, prioritization, and execution of AI for Documents with engineering teams.
• Lead adoption of AI technologies including OpenAI, AWS Bedrock, and Agentic implementations.
• Ensure document management best practices and compliance.
• Manage stakeholders across multiple functions.
• Deliver measurable business results through AI-driven document solutions.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees