Product Development Manager – Small Groups - Latin America
About The Position
We're looking for creative, and operational and commercially astute Product Development Managers in Latin America to join our team and shape the next generation of small group adventures. This is a hands-on role for someone who understands what makes a tour truly unforgettable - someone who thrives on crafting immersive, culturally rich, and sustainable experiences that connect travellers with local people and places in a meaningful way. You’ll be responsible for end-to-end product development across a portfolio of small group itineraries - developing experiences, building relationships with suppliers, working closely with our contracting and operations teams, training our sales and marketing teams, and balancing experience with margin and selling price If you love the idea of turning bold ideas into grounded, well-operated product - and you have a traveller’s spirit paired with a sharp commercial mind - we’d love to hear from you.
Requirements
- You have experience in product development or operations for small group trips, ideally also with on-the-road experience leading groups
- You’re a curious and thoughtful traveller who understands the difference between ticking a box and creating a memory
- You have a sharp eye for detail but never lose sight of the bigger picture, guest experience, brand fit, and commercial viability
- You’re collaborative and confident working across functions, especially with contracting, sales, and on-the-ground delivery teams
- You understand the operational complexity of delivering immersive, flexible experiences, and can design accordingly
- You know how to develop a fantastic itinerary and have a genuine passion for cultural connection, nature, and responsible tourism
- You’ll keep the customer in mind throughout the product development journey and monitor feedback closely for continuous improvement
- You’ll have a thorough understanding of the competitor landscape, both new entrants and legacy players and will be up to date on new destination launches or product changes within this landscape
- You can build and manage strong relationships with local suppliers, DMCs and activity providers and have an existing network to tap into
- Travel: International travel required
Responsibilities
- Develop and refine small group itineraries that deliver on our promise of meaningful, off-the-beaten-path travel
- Identify and nurture local partnerships to deliver unique guest experiences with a sustainability mindset
- Work closely with marketing, content, contracting, and operations teams to ensure each tour is both sellable and deliverable
- Monitor guest feedback and market trends to evolve your product portfolio in line with traveller expectations
- Contribute to costing and positioning strategies to ensure commercial success without compromising on quality
- Champion sustainability and responsible travel practices across all product decisions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
