Product Designer (Canada)
About The Position
We're seeking a Product Designer to join our design team. You'll own design work across multiple product areas and help us think strategically about where we're headed. Here's the deal: we're scaling fast across all 50 states, and each one has its own legal requirements, court systems, and client specs. Your job is to take these complex and nuanced operational challenges and turn them into workflows that actually make sense - so our ops team can do their jobs with confidence. You'll work with engineering squads, PMs, and ops folks to figure out what's actually broken, advocate for the people using our tools, and ship things that make their work faster and more accurate.
Requirements
- 5-7 years designing tools or enterprise software (the kind with real complexity, not just marketing sites)
- You're good at organizing chaos - You can look at a mess of requirements and figure out a system that makes sense
- You've shipped things that made work easier - And you can show how you know it worked (faster tasks, fewer errors, happier users)
- You know how to learn from users - You talk to people, validate assumptions, and don't just guess what they need
- You can break complex stuff into simple steps - This is a core skill for this role
- You're pragmatic - You'd rather ship something good than wait for perfect
- You've worked with design systems - You know how to use components and when to extend them
- You work well with engineers and PMs - You can have productive conversations about tradeoffs
- You can explain your thinking - Both the "what" and the "why" behind your decisions
- You use AI tools as part of your design process - Whether for research, prototyping, or generating options faster. We're a team that leans into AI and we want someone who does too.
- You've designed data-dense interfaces where getting it wrong actually matters -Compliance workflows, regulated industries, back-office tools, or anything where users need to trust the information in front of them.
- You're solid with Figma and FigJam - These are our main tools
Responsibilities
- Own design work across multiple squads - You'll balance hands-on work with thinking about how everything fits together
- Talk to the people using our tools - Figure out what's frustrating them, where we could automate, and validate ideas before we build them
- Design interfaces that reduce cognitive load - Our ops team deals with complicated workflows; your job is to make them feel simple
- Spot opportunities for AI and automation - Find places where we can save people from repetitive work and reduce errors
- Turn legal/technical requirements into tools people can actually use - Translate the complex stuff into something organized and intuitive
- Work with our design system (Atlas for web, Compass for mobile) - Use what we have, extend it when needed, keep things consistent
- Coach and grow the team - Mentor other designers by sharing feedback, frameworks, and perspective to help them grow
- Partner with engineers - Push for good UX while being realistic about what we can ship quickly
- Make prototypes that show how things work - Especially for complex interactions and different states
- Actually measure if your designs work - Look at things like task completion time, error rates, and whether people are happier
Benefits
- Flexible Time off and paid holidays
- Healthcare, Dental, Vision, and Disability insurance available
- Necessary equipment provided
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
