About The Position

Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We’re currently looking for: Responsible for working closely with product teams to develop a deep understanding of our users, their challenges, and the AI-driven features we need to deliver to meet their needs, and designing interfaces and user experiences to deliver features with a strong emphasis on AI use cases and mobile app design.

Requirements

  • U.S. Master’s degree in Computer Science, Human-Computer Interaction, Design or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Human-Computer Interaction, Design or a related field plus five (5) years of related experience is required.
  • Experience with designing AI-powered features for web, desktop and mobile
  • Running design workshops
  • Figma
  • Adobe Creative Cloud
  • The following design principles: typography, color theory and layout
  • User-centered design principles
  • User experience best practices
  • Creating user flows, wireframes, interactive prototypes, and high-fidelity mockups
  • Interactive design
  • Analyzing and implementing user feedback and usability testing results
  • Working with cross-functional teams is required.

Responsibilities

  • Collaborate with product teams to gain a comprehensive understanding of our product family and our various end-user audiences with a specific focus on AI-driven solutions.
  • Lead the design of AI features for our mobile and desktop applications, ensuring an intuitive, engaging, and visually compelling user experience.
  • Utilize extensive mobile app design experience to create wireframes, storyboards, user flows, and process flows.
  • Produce production-ready designs that are not only problem-solving and interactive but also enriched with visual design, motion, and transition mechanics that amplify the value of AI.
  • Serve as a key liaison with global engineering teams responsible for the implementation of designs.
  • Promote design of applications based on the needs of the end-user, and also aligning with business objectives.
  • Communicate design ideas and prototypes to a broad audience within the organization.
  • Design AI-powered features for RingCentral's mobile and desktop applications, including the AI Receptionist and other core phone features.
  • Create user flows, wireframes, prototypes, and high-fidelity mockups to communicate design solutions.
  • Collaborate closely with product managers and engineering teams to ensure designs are feasible and implemented to a high standard.
  • Contribute to and maintain RingCentral's internal Spring design system, ensuring consistency and addressing gaps.
  • Stay abreast of current trends in AI-driven design and user experience best practices

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Wellness programs including 1:1 coaching and meditation guidance
  • Paid parental and pregnancy leave and new parent gift boxes
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Parental support for children with developmental and learning disabilities
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee perks and discounts program
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