Product Designer

Contentful•Denver, CO

About The Position

We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform. In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work. We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered.

Requirements

3+ years of product design experience
Strong systems thinking that enables you to design for complex scenarios
Expertise conducting primary research and discovery, especially customer interviews and usability testing
Progressive mindset around AI, eager to experiment, oriented towards possibilities
Ability to help shape requirements based on customer needs
Experience delivering high quality, production ready designs based on an existing design system and accessibility standards
A portfolio of design work showcasing your process and craft experience
Comfortable working with a global company with offices in US and EU
Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders

Nice To Haves

B2B SaaS experience is a plus

Responsibilities

Execute high fidelity designs that bring requirements from conceptual to deliverable
Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude)
Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach.
Collaborate via workshops on shaping requirements to support business goals and customer needs.
Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
Help shape team team goals and ensure that delivery work is aligned with business strategy
Represent customer needs, especially developer customer needs, through your work and via conversations with your team.
Share work broadly to facilitate alignment across teams and with business stakeholders

Benefits

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
Company paid parental leave to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.