Product Designer, Principal Associate Level

Capital One•New York, NY

48d•$115,900 - $158,700

About The Position

On the Commercial Card Design team, we believe managing a corporate card program should feel effortless. We're seeking a hands-on, craft-focused product designer to make that belief a reality by shaping a platform that serves everyone from everyday employees to senior finance leaders. In this role, you'll own the end-to-end design of new features and core workflows, transforming complex problems into elegant and intuitive solutions. You'll ground your decisions in deep user insights, apply your passion for craft, and leverage our design system to ensure consistency and scale, all in close partnership with research, product, tech, and design peers. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.

Requirements

At least 3 years of experience in a Product Design role
At least 3 years of experience with design and prototyping tools, such as Figma

Nice To Haves

At least 4 years of experience in a Product Design role
At least 4 years of experience with design and prototyping tools, such as Figma
At least 4 years of experience collaborating with product, tech and business partners
At least 4 years of experience working with an established design system
Experience working in heavily regulated, data heavy problem spaces

Responsibilities

Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Benefits

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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