Product Designer III - Design Ops

Best Buy Canada

12d•$95,000 - $105,000•Remote

About The Position

We’re looking for a Product Designer III – Design Ops to help grow and mature the foundations of Design Operations at Best Buy Canada by building the systems, standards, and tools, along with the governance that enable Experience Design to scale consistently and sustainably within Technology. As our first Product Designer hire in design ops, you’ll work with significant autonomy to maintain and evolve the design system, establish and refine standards and processes, and help embed them into day-to-day workflows. You’ll report to the Experience Design Lead for design ops and work closely with other Experience Design Leads, Product Designers, Engineers, and Digital Retail partners. If you are a systems-minded product designer who is comfortable working in ambiguity and eager to shape scalable design practices through partnership and continuous learning, this role offers the opportunity to deepen your expertise while building practices that amplify the impact of great design within Technology product teams. We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative, and social purposes. Apply now and grow your career with our experience design team as a Product Designer III – Design Ops.

Requirements

8+ years of experience as a Product Designer, with at least 3+ years focused on design ops, design systems, or design enablement work.
Experience applying product design skills such as systems thinking, problem framing, research, and iterative improvement to internal tools, processes, and guides within shared and governed systems.
Strong knowledge of accessibility standards, interaction principles, and documentation practices, and how to embed them into everyday workflows.
Proficiency with modern design and documentation tools including Figma, Confluence, Jira, and Storybook.
Ability to work autonomously and navigate ambiguity while operating within a large, established technology organization.
Strong collaboration and relationship building skills across design, engineering, and product teams.
A systems-minded, execution focused product designer who is motivated by enablement and increasing the impact of great design at scale.

Responsibilities

Evolve the Best Buy Design System
Maintain and extend the design system beyond components and tokens, including principles, guidelines, and standards, with a strong focus on quality, accessibility, scalability, and long-term maintainability.
Design for enablement, not delivery
Create shared libraries, templates, and assets that reduce friction and support consistent work across product teams.
Establish and reinforce design standards
Embed accessibility, interaction principles, and documentation practices into everyday workflows.
Optimize design operations and workflows
Evolve tools, processes, and documentation so they remain practical, relevant, and adopted in real product team contexts.
Partner to improve operational health
Work with experience design leads, engineering, and design ops leadership to identify operational gaps and opportunities to improve consistency and scalability.
Enable cross functional contribution and governance
Establish and nurture cross-functional alignment that enables contribution, review, and adoption of shared practices.
Contribute to the Design Ops roadmap
Collaborate with design ops and XD leadership to inform, influence, and evolve the design ops roadmap, balancing near-term needs with long-term scalability and supporting a culture of knowledge sharing and continuous improvement.