Product Designer I - UX

RealPage, Inc.•Richardson, TX

3d•Remote

About The Position

In this role, you’ll help bring AI agents to life in our products. These digital personas are doing work along side their human persona counterparts. You’ll create experiences that tell a better together story. As a Product Designer at RealPage, you're at the frontline of product development in representing our customers and end-users and living our design-centered methodology. You will represent Design in all steps of the product development lifecycle and provide heavy guidance especially in the discovery and design phases. You work in close partnership with product and engineering to define and deliver the work.

Requirements

Passing completion of UX coursework (degrees, certificates, bootcamps, online courses accepted)
Portfolio must tell human stories, demonstrate ability to assess a problem, show work of problem-solving, and communicate design solution with low-fidelity wireframes and high-fidelity clickable prototype, and possess metrics of success for user outcomes,
minimum 2 years experience with UX, design, architecture or similar field experience
Clear demonstration of ability to empathize with user
Experience with agile design and development practices and user-centered design thinking
Interpersonal skills to work collaboratively and efficiently in cross-functional teams
Must be comfortable sharing work in all stages and appetite for rounds of iterative design
Comfortable communicating to executives and represent design POV: Demonstrate excellent communication, visual presentation, and speaking skills to be able to present to internal team and stakeholders
Must be adept in practice of and documentation of problem-solving: Demonstrate excellent analytical and problem-solving skills and ways to visually and verbally communicate problem statement, challenges, and solutions.
Must be detail-oriented
Must be able to manage work within established deadlines
Embrace a collaborative approach - great ideas come from all places!
Must have appetite to learn and grow into a lead product designer

Nice To Haves

Background in humanities, architecture, or psychology-related field
Strong sense of curiosity and able to follow through gut feelings
Adept at async communication and working with people in other time zones.
Can-do attitude and the energy to achieve a variety of levels of done-ness
Experience in rapid prototyping tools (Figma preferred) and collaborative online tools (Miro, Mural, Notion, Figjam...)

Responsibilities

Use personas and a narrative to story-tell the problem to solve and its solution
Extract requirements from customer pain points
Conduct user, customer, and SME interviews
Clearly document knowledge, existing workflows, and pain points gained from user, customer, and SME interviews
Solve product/user problems utilizing user-centered design thinking
Document the design solution's workflow and functional specifications for Engineering to build
Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
Work with UX researchers in continuous discovery efforts
Understanding how to establish success metrics to gauge adoption and solution validation
Grow with RP Product Design Center of Excellence curriculum and be mentored by senior product designers