Product Designer, Business Intelligence

Patreon•San Francisco, CA

6d•Hybrid

About The Position

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: $10 billion+ generated by creators since Patreon's inception 100 million+ free memberships for fans who may not be ready to pay just yet, and 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Staff Product Designer, Business Intelligence to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model. About the Team We're hiring a Product Designer to lead design for Business Intelligence, shaping how creators understand and act on their business performance data. You'll design the insights experiences and data visualizations that help creators see what's working, identify opportunities for growth, and make confident decisions about their creative businesses. Your work will empower creators to grow their audiences, optimize their content strategy, and build sustainable businesses on Patreon. You'll work on launching new product surfaces powered by intelligence that empower creators with expertise and best practices to make better decisions. This is a high-impact role where your work will directly influence how hundreds of thousands of creators understand and grow their businesses on Patreon.

Requirements

7+ years of product design experience, with a focus on consumer-facing digital products, including surfaces for supply-side users.
Proven experience designing analytics, dashboards, or data visualization products that help users make better decisions.
Strong visual and interaction design skills, with exceptional ability to simplify complex information.
Proven ability to think systematically and create design solutions that scale seamlessly.
Comfortable working with quantitative data and translating metrics into meaningful design direction.
Skilled collaborator who builds trust and alignment across Product, Engineering, and Data Science teams.
Portfolio demonstrating shipped, high-impact work with clear outcomes and user value.

Responsibilities

Lead design for insights and analytics experiences that help creators understand their business performance and take action to grow.
Help creators make sense of complex business metrics with digestible and durable mental models that creators trust and use daily.
Design tools and touchpoints that help creators identify what's working, spot opportunities, and make confident decisions about their content and membership strategy.
Partner closely with Product, Engineering, Content Design, and Data Science to define what insights matter most to creators.
Create compelling ways to surface actionable recommendations and best practices within the product
Partner with user researchers and data scientists to understand how creators use (or struggle with) their business data to inform your design direction.
Navigate ambiguous problem spaces by exploring multiple approaches to surfacing and presenting data effectively.
Iterate on designs based on user feedback and data to continuously improve the insights experience.
Maintain a high bar for craft in visual design, data visualization, and interaction design across insights experiences.