Product Designer, Benefits

Justworks•New York, NY

11h•$127,000 - $160,000•Hybrid

About The Position

Justworks is seeking a Product Designer to help scale our Benefits experience, contributing to our Benefits team’s mission to provide peace of mind to admins, members, and their families. Justworks’ Benefits team is focused on supporting businesses that would not otherwise have access to enterprise-level benefits. We deliver reliable and compliant access to high-quality health insurance, the ability to save for their financial future, and support during life’s unforeseen events and major milestones. As a member of the Benefits Experience design team, you will work closely with cross-functional teams delivering the Benefits experience. You will rely on your systems thinking skills and obsession of craft to solve complex design problems and deliver elegant and delightful solutions. In this role, you will apply your passion for tackling complex design problems with a focus on our customers’ needs. You are a versatile designer who steps back to analyze complex workflows and also dives into the details of interactions and user interface. You share early and often, holding nothing precious and collaborating with other designers to establish a world-class user experience for our customers across the Justworks product suite. You balance systems-level thinking with an eye for detail, constantly striving to shape complex, difficult user problems into simple, seamless experiences.

Requirements

3 years of experience designing web- and mobile-based applications
Experience designing for complex, content-heavy workflows, preferably in heavily-regulated industries such as healthcare, insurance, benefits, or related domains
Experience working as part of a cross-functional team, collaborating fluidly with engineers, product managers, researchers, marketers, data scientists, and others
A portfolio of professional (non-speculative) design work for real-world applications; and the ability to present your work in the form of case studies articulating the design problem, your process, and the eventual business impact
Attention to detail, and a refined sense of craft in visual design, typography, and brand expression
Fluency in Figma

Responsibilities

Design experiences across the entire product development lifecycle, from discovery to conceptualization to delivery and launch
Collaborate with other designers, product managers, researchers, marketers, data scientists, and engineers to identify and define design problems
Conduct and collaborate on user research, testing, and data analysis to understand user behavior and inform design decisions
Validate design decisions through rapid prototyping and experimentation
Collaborate closely with engineers to deliver high-quality experiences
Help shape our internal design system with consistency and efficiency in mind
Perform other related responsibilities as needed based on department and/or organizational needs.