Product Design Manager

Parachute Health•New York, NY

5d•$170,000 - $210,000•Remote

About The Position

Join Parachute Health as a Product Design Manager leading our Payor and Platform design strategies during a pivotal launch year for new 0→1 product offerings in a complex, regulated, B2B environment. This role balances strategic leadership and team management while enabling high-impact design across both 0→1 payor workflows and core platform capabilities. You will ensure consistency across teams, coach ICs, partner with PM and Engineering leadership, and provide the guidance, structure, and systems thinking designers need to drive scalable impact.

Requirements

Leadership & Strategic Expertise: Proven experience leading design teams, shaping strategy, and coordinating cross-functional design work
Full Lifecycle Experience: Demonstrated contributions across the product lifecycle, with ability to balance strategy and execution at a high level
Complex B2B Experience: Experience designing for complex B2B, regulated, or operationally dense industries (eg. healthcare, fintech, government, enterprise SaaS), with comfort navigating related ambiguity, constraints, and multi-actor workflows
Collaboration Skills: Track record of working effectively with PMs, Engineers, Operations, and leadership stakeholders to align design decisions with business goals
Adaptability: Comfortable operating in high-ambiguity, fast-moving environments, particularly in 0→1 or complex cross-cutting initiatives
Systems Thinking: Experience tackling cross-functional design problems, auditing workflows, and aligning multiple stakeholder groups around complex problems
Human-Centered Design: Portfolio demonstrating strong critical thinking, problem-solving in complex domains, and user-centered design principles
Technical Proficiency: Proficient in design and collaboration tools (Figma, Notion, Miro) with an understanding of technical constraints and possibilities

Responsibilities

Strategic Design Leadership
Shape overarching UX strategy and inform prioritization for high-impact, cross-cutting design initiatives
Drive MVPs from concept through successful launch, ensuring design quality, cross-functional alignment, and readiness for validation and iteration to MLP
Ensure modular design solutions and workflows connect across customer segments and internal teams
Advocate for coherent, high-quality user experiences across distributed design efforts
Partner closely with PM, Engineering, and Ops leadership to align design strategy and external partner requirements with roadmap and sequencing decisions
Guide teams through early-stage, high-ambiguity initiatives, turning uncertainty into clear design strategy
Coach and unblock design ICs, enabling them to audit workflows, anticipate systemic design challenges, and proactively align complex stakeholder groups
Occasionally travel for in-person planning, research, validation, and business partner collaboration with Payors and benefits managers (~2x per quarter)
Mentorship and Management
Manage up to five direct reports, supporting growth goal definition, skill development, and performance management
Foster a collaborative, growth-oriented design culture by mentoring designers, providing clarity on decisions, and encouraging autonomy while maintaining alignment
Support learning and skill development through intentional work assignments and regular 1:1s, ensuring every designer has visibility into their growth and impact
Ensure designers’ work aligns with broader strategic goals and maintains consistency across projects, teams, and systems

Benefits

Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary (based on level and experience)
$170,000 - $210,000