Product Delivery [Multiple Positions Available]

JPMorgan Chase & Co. • Plano, TX

2h • Onsite

About The Position

This Product Delivery role at JPMorgan Chase & Co. involves collaborating with stakeholders to gather and analyze technical requirements for various IT solutions, including network, computing, storage, database, and security, ensuring alignment with organizational goals. The position focuses on implementing cloud services, coordinating with IT, engineering, and operations teams for seamless integration and support for business scalability and efficiency. A key aspect is ensuring compliance with billing and account standards, identifying financial risks, and optimizing cost management. The role also requires developing reports with actionable insights for executives, analyzing market trends for strategic recommendations, and working with security teams to implement mitigation strategies. Furthermore, the individual will maintain documentation libraries and design tools to enhance data accessibility and usability, facilitating timely delivery of business intelligence and effective communication across departments. JPMorgan Chase & Co., one of the oldest financial institutions with a history spanning over 200 years, offers innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients globally. The company is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Professionals in Corporate Functions cover diverse areas from finance and risk to human resources and marketing, ensuring the success of businesses, clients, customers, and employees.

Requirements

• Master's degree in Information Systems, Computer Engineering, Business Management, or related field of study plus 3 years (36 months) of experience in the job offered or as Product Delivery, Product Associate, Business Analyst, or related occupation.
• Alternatively, a Bachelor's Degree in Information Systems, Computer Engineering, Business Management, or related field of study plus 5 years (60 months) of experience in the job offered or as Product Delivery, Product Associate, Business Analyst, or related occupation.
• Three (3) years of experience with configuring and managing Jira projects, including setting up workflows, custom fields, and dashboards to optimize project tracking and reporting.
• Three (3) years of experience with using Jira Align to align team activities with strategic objectives, ensuring seamless collaboration across multiple teams and projects.
• Three (3) years of experience with creating and maintaining comprehensive documentation in Confluence, including project plans, meeting notes, and knowledge bases to facilitate team communication and knowledge sharing.
• Three (3) years of experience with designing and developing interactive reports and presentations using Excel and PowerPoint, incorporating advanced functionalities such as pivot tables, data analysis add-ons, and VBA scripting.
• Three (3) years of experience with integrating Confluence with Jira to enhance project visibility and streamline information flow.
• Three (3) years of experience with utilizing the Azure Portal for managing cloud resources, including virtual machines, storage accounts, and networking components.
• Three (3) years of experience with using Azure services such as Azure DevOps, Azure Functions, and Azure Logic Apps to support product development and deployment.
• Three (3) years of experience with using the AWS Console to manage cloud infrastructure, including EC2 instances, S3 buckets, and IAM roles.
• Three (3) years of experience with leveraging AWS services such as Lambda, RDS, and CloudFormation for scalable and efficient product solutions.

Responsibilities

• Collaborate with stakeholders to gather and analyze technical requirements for network, computing, storage, database, and security solutions, ensuring alignment with organizational goals.
• Implement cloud services, coordinating with IT, engineering, and operations teams to ensure seamless integration and support for business scalability and efficiency.
• Ensure compliance with billing and account standards, identifying financial risks, and optimizing cost management to enhance financial performance.
• Develop reports that provide actionable insights for executives and stakeholders, supporting strategic decision-making and business growth.
• Analyze market trends to identify opportunities and challenges, supporting strategic recommendations that align with firm objectives and enhance competitive advantage.
• Work with security teams to identify vulnerabilities and implement mitigation strategies, ensuring compliance with security policies and protection of assets.
• Maintain a library of documents and templates to support information sharing and collaboration, fostering innovation and continuous improvement.
• Design and implement tools and systems to enhance data accessibility and usability, enabling informed decision-making.
• Ensure timely delivery of business intelligence information, facilitating effective communication and data exchange across departments to support organizational agility.

Benefits

• Competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Commission-based pay and/or discretionary incentive compensation (for eligible roles).
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees