Lexus of Stevens Creek Product & Delivery Specialist

Penske Motor Group • San Jose, CA

19d • $20 • Onsite

About The Position

Our LDS team gets to work with an amazing sales team and by working for Lexus of Stevens Creek, you can be sure that you will be surrounded only by the very best. The Lexus Product & Delivery Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $20.00. This position is located 100% on site at Lexus of Stevens Creek in San Jose, CA. Benefits of working with us: Full suite of medical benefits, which includes health, dental and vision insurance. 401K with a generous Company match Team member discounts for cars, service, parts, and retail goods Tuition reimbursement Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career. Employee Referral Bonus Program because your friends will want to work where you do. Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

Requirements

• A high school diploma or equivalent
• A minimum of one (1) year customer service experience in the automobile or technology industries, preferred
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); equity values and depreciation; and laws that govern retail automotive sales
• Ability to coordinates activities with other employees (team player); read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment
• Must be fingerprinted and obtain a sales and must have a valid California driver’s license and maintain an acceptable and safe driving record

Responsibilities

• Deliver purchased vehicles at dealership or to guests at designated locations
• Inspect vehicles to detect damage and confirm the presence of accessories listed on the invoice
• Ensures vehicle serial numbers match those on the delivery paperwork, and sign documents for sale/lease of vehicle.
• Completes delivery paperwork/electronic transaction in a timely manner as defined by dealership
• Arrives on time to scheduled appointments and maintains constant communication with the designated sales personnel on each vehicle delivery reporting back on any issues, concerns, or schedule changes
• Stays current with all product knowledge, especially regarding new features, accessories and the benefits and convenience for our guests
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
• Maintain and achieves the sales and guest satisfaction objectives set by management
• Perform other administrative duties as assigned by management
• Maintain high ethical standards in all actions
• Always maintain professional appearance

Benefits

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED