Uniphore-posted 4 months ago
$87,900 - $120,900/Yr
Full-time • Mid Level
501-1,000 employees

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

  • Lead design, development, and deployment of scalable applications across front-end and back-end technologies.
  • Drive integration initiatives leveraging REST APIs, gRPC, Kafka, and related technologies.
  • Architect, implement, and maintain cloud-native solutions deployed on Kubernetes.
  • Build and enhance standard development tools, CI/CD pipelines, and automation frameworks to improve engineering efficiency.
  • Collaborate with product teams to enhance the Uniphore product catalogue, ensuring seamless integration with internal and external systems.
  • Partner with technical stakeholders to define integration requirements, provide technical leadership, and design scalable solutions.
  • Mentor developers, conduct code reviews, and enforce engineering best practices.
  • Take complete ownership of end-to-end delivery, from requirements gathering through production release.
  • Serve as the Single Point of Contact (SPOC) for customers ensuring clear communication, streamlined decision-making, and accountability for delivery outcomes.
  • 5+ years of professional experience in software engineering with at least 2+ years in a lead/ownership role.
  • Strong programming expertise in multiple front-end technologies: JavaScript, jQuery, HTML, CSS.
  • Solid hands-on experience in back-end development: Node.js, Python, C#, Java.
  • Proven experience with system integration technologies: REST APIs, gRPC, Kafka, WebSockets.
  • Strong knowledge of Kubernetes and container orchestration.
  • Experience in building and optimizing CI/CD pipelines, standard tools, and automation frameworks.
  • Understanding of microservices architecture and event-driven systems.
  • Excellent stakeholder communication skills, with ability to lead technical discussions on integrations.
  • Demonstrated ability to collaborate with developers and take ownership of deliveries.
  • Master’s degree in Computer Science, Engineering Management, or Business Administration.
  • Continuous learning through certifications (e.g., Agile, Scrum, PMP, or Cloud certifications such as AWS/Azure/GCP).
  • Competitive base pay.
  • Annual incentive opportunity based on target achievement.
  • Pre-IPO stock options.
  • Medical, dental, vision insurance.
  • 401(k) with a match.
  • Generous paid time off.
  • Paid holidays.
  • Paid day off for your birthday.
  • Other paid leave policies to support employees through all phases of life.
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