Product Delivery, Senior Associate - Supplier Services

JPMorganChase•Columbus, OH

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Supplier Payments, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience with agile product development; Advanced knowledge of using tools like Confluence and JIRA
Excellent written and verbal communication skills; ability to present facts, thoughts, and ideas in a clear, concise, and convincing manner to stakeholders and partners
Solid organizational and project management skills, including strong follow through skills and the ability to manage and prioritize multiple projects, deadlines and workstreams

Nice To Haves

Developed knowledge of the product development life cycle
Understands modern Artificial Intelligence, Machine Learning, and Business Intelligence platforms and capabilities including how to leverage multiple back-end technologies to deliver a cohesive, comprehensive, and dynamic User Interface

Responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Performs in-depth analysis for fact-finding on existing behavior of the system (including business logic and end-to-end data flow) and educate stakeholders to help ensure the build of comprehensive, robust requirements
Refines stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts
Manages product backlog along with Product Owners – including having 2 sprints backlog refined and partnering with Scrum Master on sequencing