Product Delivery Manager – Public Sector Receivables-Vice President

JPMorgan Chase & Co. • Chicago, IL

3d

About The Position

Lead the delivery of innovative lockbox solutions for federal public sector clients as a Product Delivery Vice President, driving process transformation and continuous value creation in a dynamic, client-focused environment.
As a Product Delivery Vice President in Public Sector Receivables, you will lead the delivery of a new lockbox program for a Federal Public Sector client, driving enhancements and optimizing product delivery to meet the unique needs of public sector clients. You will leverage your expertise to transform delivery processes, foster innovation, and ensure continuous value creation for our government partners.

Requirements

• U.S. citizenship or lawful permanent resident status required to support federal government contracts.
• 5+ years of experience delivering products, projects, or technology applications, in financial services or government programs.
• Proven track record in operational management and change readiness.
• Advanced knowledge of product development lifecycle, technical design, and data analytics.
• Exceptional communication and diplomacy skills to influence cross-functional teams and drive results.
• Ability to translate product vision into phased design requirements and execute successful market launches.
• Strong project management skills with a structured approach and ability to meet tight deadlines on complex deliverables.
• Demonstrated leadership across multiple cross-functional teams, including Product, Technology, Operations/Service, and Sales.

Nice To Haves

• Recognized thought leader in payments, receivables, or public sector financial services.
• Prior experience working with Public Sector clients, especially U.S. Government agencies.
• Experience in commercial lockbox operations, technology, or product management.

Responsibilities

• Oversee the entire product delivery lifecycle, driving efficiency and cross-functional coordination from intake through performance reporting.
• Manage the change management framework, ensuring full compliance with JPMorgan Chase’s risk, controls, and regulatory standards, particularly for federal contracts.
• Maintain oversight of program timelines and resources, proactively resolving issues and serving as the main contact for stakeholders and government clients.
• Lead financial forecasting and billing accuracy, analyze revenue trends, and implement pricing adjustments to optimize profitability.
• Build and nurture strong relationships with Public Sector clients, ensuring their needs are understood and addressed promptly.
• Collaborate with technology and operations teams to implement tools and systems that improve lockbox service delivery.
• Proactively manage risk and compliance across products, supporting audits, risk analysis, and due diligence efforts.
• Support business development activities, including RFP responses, pricing strategies, and proposal preparation.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees