Product Delivery Associate

JPMorgan Chase & Co. • Plano, TX

5h

About The Position

Home Loan Product Delivery plays a crucial role in transforming ideas into functional products, while navigating through complex challenges and work across the organization to enable the product to continuously deliver value, while gaining skills and experience to grow within your role. We are focused on building the future of Chase’s test automation and test management capabilities.
As Product Delivery Associate within the Home Lending Product Delivery Team, you are at the center of keeping our Products and lines of business strong and resilient. Our culture in Product Delivery is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
The Product Delivery function at JPMorgan Chase embraces a product-driven way of working. Our intention is to build products that our customers love and that work for our businesses. The Home Lending Product Delivery organization plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools.
The Home Lending Product Delivery team is seeking a highly effective and innovative person to join us. Your responsibilities will encompass test planning and execution, along with functional, end-to-end, and regression testing. You will collaborate with Product, Business Partners and Technology teams to ensure business processes and user interactions function as intended, effectively minimizing post-launch risks.

Requirements

• 3+ years of UAT experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Ability to prioritize and manage time efficiently
• Collaborative mindset with experience working across teams
• Excellent problem solving and decision-making skills
• Exceptional analytical skills, including root cause analysis
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool
• Experience with Agile and waterfall software development methodologies
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure

Nice To Haves

• Experience in Home Lending functions
• Desire to innovate and improve processes

Responsibilities

• Understand the intent of a business requirement
• Formulate test approach and test plan and detailing the dependencies and risk involved
• Execute business scenario in UAT environment
• Partner and collaborate with stakeholders for clarifying queries and sharing the testing status
• Ensure testing artifacts are updated and saved as appropriate
• Reconcile test results from different tests and different groups
• Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness
• Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed
• Assist in helping to facilitate the quality testing practices in support of various products

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed