Product Customer Service Specialist
ZipRecruiter•Houston, TX
387d•$47,840 - $52,000
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About The Position
The Product Customer Service Specialist is responsible for providing exceptional customer support for the company's products, specifically focusing on technical support for digital locks and similar hardware. This role requires a deep understanding of the products to effectively troubleshoot issues and enhance customer satisfaction. The specialist will be the first point of contact for customers, ensuring their inquiries are addressed promptly and thoroughly while identifying trends and areas for process improvement.
