Product Coordinator
About The Position
Infinity Replacement is Marvin’s dedicated replacement window and door business, bringing a legacy of craftsmanship and innovation directly to homeowners. Through our direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying. We’re looking for a detail-driven Product Coordinator to help ensure every customer experience is exceptional. In this role, you’ll be the backbone of our order process—keeping projects organized, accurate, and on track from start to finish.
Requirements
- 2+ years in order management or customer service
- Strong math skills and attention to detail
- Proficient in MS Office (Word, Excel, Outlook)
- Excellent organizational skills and ability to manage multiple priorities
- Tech-savvy and willing to learn new systems
Nice To Haves
- Background in windows/doors or building materials industry is a plus
Responsibilities
- Receive, audit, and process measurements from project managers in the field.
- Prepare complete customer files with all order components.
- Communicate with Design Consultants to confirm accuracy and scope of orders; request clarifications when needed.
- Resolve sales-related issues to prevent delays in ordering.
- Review pending deliveries and verify product accuracy.
- Audit order acknowledgements and review financials.
- Prepare and distribute delivery paperwork.
- Assist team members with projects and month-end tasks as needed.
Benefits
- Hybrid flexibility—work from home and collaborate in person.
- Opportunities to learn and grow in a supportive team environment.
- Health insurance
- Paid holidays
- Paid parental leave
- 401(k) retirement savings match
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
