Product Compliance Specialist

Shake Shack•Atlanta, GA

2d•Hybrid

About The Position

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Preferred location: (Hybrid - 3x week) Atlanta Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA) Eligible locations: (Hybrid - 3x week) New York Support Center (225 Varick St. New York, NY) Atlanta Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA) Job Summary The Product Compliance Specialist supports the execution of quality assurance compliance programs. This role is responsible for maintaining documentation, assisting in audit reviews, and process quality incidents to ensure supplier compliance. The specialist maintains nutritional and allergen data for menu items.

Requirements

Strong attention to detail and ability to follow structured procedures
Effective written and verbal communication skills
Ability to multi-task and prioritize workload with guidance
Willingness to learn and adapt in a dynamic environment
Bachelor's Degree - preferred
Food Science, Food Technology, Food Microbiology or similar background
2-4 years Related Experience
1-2 years quality assurance experience in chain restaurant or food manufacturing setting
Lifting/pushing objects weighing over 40 lbs.
Basic keyboarding or other repetitive motions

Responsibilities

Maintain and organize quality and food safety documentation, including product specifications, SOPs, and audit records
Support internal and third-party audit preparation and execution (e.g., SQF, FDA, USDA, GFSI)
Assist with regulatory compliance initiatives, including FSMA and food labeling verifications
Collaborate with suppliers and co-manufacturers to collect and validate quality documentation (e.g., COAs, allergen statements)
Maintain nutritional and allergen information for all menu items.
Stay up to date on food safety regulations and help implement policy changes as directed by the QA leadership team

Benefits

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities
Eligibility criteria applies