AWM- Product Associate

JPMorgan Chase & Co. • Chicago, IL

2d

About The Position

As a Mortgage Product Owner in Wealth Management, you are an integral part of the mortgage team that innovates, creates and executes the end-to-end product lifecycle for mortgage products, partnering with business and technology to translate requirements into actionable user stories and deliver compliant, high-quality solutions. You drive end to end execution—from discovery and documentation through testing, UAT, and adoption.

You execute outcome-focused delivery for defined features by turning data and stakeholder input into prioritized backlogs and clear acceptance criteria, coordinating launches within scope, and proactively managing dependencies, risks, and escalations to ensure timely delivery. With a commitment to scalability, resiliency, and stability, you collaborate across teams to support user adoption, reinforce regulatory alignment, and elevate the client experience.

Requirements

• Graduate/ Post Graduate with 4+ years of experience in product development, with a focus on requirements gathering and solutioning.
• Self-starter with the ability to solve problems creatively and deliver results while working in a dynamic, collaborative, and challenging environment
• Proficiency with Microsoft Office tools, with particular skill in Excel, PowerPoint, JIRA, Confluence and VISIO/LUCID
• 3+ years of experience with the Mortgage/Lending industry
• Strong understanding of Mortgage/Lending products, processes, and regulations, with the ability to apply this knowledge to product development.
• Experience leveraging AI/LLMs to enhance product development and operations—for example, translating requirements into user stories, accelerating analysis and documentation, summarizing stakeholder feedback, generating test cases, and identifying process improvements—while adhering to data privacy, model risk, and compliance standards.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements for product development.
• Identify process inefficiencies and propose solutions aligned with strategic objectives.
• Document requirements, process models, and system specifications, converting them into actionable user stories.
• Work with IT and other departments to implement system changes that meet business goals.
• Support testing and validation, representing end-users during User Acceptance Testing (UAT).
• Practice agile methodologies, including story mapping, backlog management, and adherence to scrum ceremonies.
• Partner with Product Managers to elaborate features and ensure user stories meet readiness and completion criteria.
• Lead communication between business and technology teams to define product features and project milestones.
• Ensure all documentation is current, compliant, and meets regulatory standards in the mortgage industry.
• Deepen product management skills across the full lifecycle by mastering the end-to-end mortgage origination process and its dependencies, and applying that business knowledge to define requirements, prioritize backlogs, and guide delivery.
• Facilitate workshops and training sessions to enhance team understanding and user adoption of new products.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level