Product Associate - Trust and Security

JPMorgan Chase • Columbus, OH

71d

About The Position

Join us in Trust and Security, where your work helps protect our customers and drive innovation in risk management. Be part of a team that values collaboration and impact. As a Product Associate in Trust and Security, you help deliver solutions that strengthen our fraud risk management. You work with product and technology teams to optimize processes and support secure, customer-focused outcomes. Your contributions make a difference in how we protect our customers and improve our services. Together, we create safer financial experiences.

Requirements

• Bachelor’s degree or equivalent experience.
• Basic understanding of product management principles.
• Interest in fraud risk or financial services.
• Ability to work collaboratively in a team.
• Strong communication and presentation skills.
• Self-motivated with problem-solving abilities.
• Willingness to learn and adapt.
• Attention to detail and organizational skills.
• Ability to manage multiple tasks.
• Commitment to inclusive teamwork.
• Professional and positive attitude.

Nice To Haves

• Experience with agile methodologies.
• Interest in further education or certifications in product management.
• Familiarity with risk management concepts.
• Experience in financial services or technology.
• Knowledge of data flow and documentation practices.
• Ability to work in a fast-paced environment.
• Demonstrated initiative in process improvement.

Responsibilities

• Assist product owners in delivering customer-focused solutions.
• Support coordination of product delivery activities and release management.
• Collaborate with stakeholders to gather requirements and design solutions.
• Participate in technical and functional sessions for solution design.
• Help create requirement documents, data flow diagrams, and user stories.
• Contribute to test scenario development and documentation.
• Communicate effectively with team members and partners.
• Identify and resolve issues to support project goals.
• Maintain accurate records of delivery activities.
• Foster a culture of continuous improvement.
• Uphold Trust and Security standards in all work.

What This Job Offers

• Education Level: Bachelor's degree