Product Associate, Chase Travel

JPMorgan Chase • Plano, TX

81d • $82,650 - $123,000

About The Position

As a leader in the industry, we are committed to creating exceptional experiences for our customers by leveraging cutting-edge technology and data-driven insights. You will be the part of a dynamic team that is shaping the future of travel products and redefining customer journeys. As a Senior Product Associate, where you'll lead the integration of Frosch leisure advisor tools and systems into the Chase Travel environment. Your mission will be to deliver world-class advisor tools that elevate the travel experience and bring Chase Travel benefits to our clients. You'll spearhead product strategy and development, focusing on system migration and integration to craft innovative solutions and enhance existing offerings. Collaborate with cross-functional teams and be a driving force in shaping the future of our products.

Requirements

• Minimum of 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Bachelor's degree required.
• Knowledge and proficiency in product life cycle activities, including discovery and requirements definition, writing stories and acceptance criteria, refinement, and backlog management.
• Ability to manage tight delivery timelines, with experience in system migration, integration, and change management.
• Attention to detail and ability to manage multiple tasks and priorities simultaneously.
• Be a strategic thinker who demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales.
• Proven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus, and enhance organizational transformation.
• Data-focused decision-making and quantitative analysis skills.

Nice To Haves

• Familiarity with product management in the travel industry.
• Familiarity/experience with Agile build methodologies preferred.
• Knowledge of JIRA and Confluence.

Responsibilities

• Own and manage the delivery of the product roadmap for a specified area of focus.
• Serve as the subject matter expert for the product domain - evaluate and document requirements from internal teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders.
• Write requirements, epics, acceptance criteria, and user stories to support product development.
• Partner with internal and external teams (business, product, design, technology, analytics, risk, legal, compliance, operations, servicing, marketing, etc.) on the prioritization and development of product features.
• Manage product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap.
• Refine and iterate the product roadmap based on business objectives, customer research, and analytics.
• Maintain deep knowledge of user experience insights and journeys, and conduct user analysis to anticipate trends and ascertain best practices to provide fresh insights into the backlog.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree