Product Assembler Technician (IHC)

National Assemblers•Albany, NY

About The Position

National Assemblers, Inc is family-owned and the largest retail assembly company in the world, with over 10 Million products assembled for our customers last year. We are the trusted provider to the world’s largest brands like Walmart, Amazon, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes. We were awarded “Assembly Company of the Year” for 2022 all due to our hardworking technicians who have pride in all they do! We are also the fastest growing, with over 100 new management roles created and filled last year! If you have the will and the skill, we have the opportunities for you! You love working with your hands to build products. You’re the one all of your family and friends call to assemble their new treadmill or desk or mount their new TV. You have an entrepreneurial spirit and like the benefits and backing of a W2 organization. You enjoy independence and are self-motivated. You are a great communicator and enjoy interacting with customers. Customer satisfaction and high quality is your top goal when working. You’re a problem-solver and proactively seek solutions. You are reliable and have a proven attendance record. You're not afraid of hard work and enjoy a good challenge. If this sounds like you, we would love you to join our NAI team!

Requirements

Experience in installation, assembly, or repair work (preferred but not required)
Mechanical aptitude and ability to use hand/power tools
Strong attention to detail and problem-solving skills
Excellent customer service and communication abilities
Ability to lift and move heavy equipment (50+ lbs)
You must have your own reliable transportation
Valid driver’s license and clean driving record

Nice To Haves

Familiarity with entertainment and security system setup is a plus

Responsibilities

Bed Warranty Repairs – Troubleshoot and fix mechanical or structural issues on various bed types
Furniture Assembly – Assemble bed frames, desks, chairs, shelving units, and more
Fixture Mounting & Installation – Install wall fixtures such as painting, mirrors, and other home fixtures securely
TV Mounting & Installation – Mount, install, and setup TVs, ensuring secure placement and optimal viewing angles
Entertainment System Installation & Setup – Install and configure home theater systems, soundbars, and streaming devices
Provide top-tier customer service, educating customers on product use and maintenance
Maintain accurate records of installations and repairs using company software
Follow all safety and quality control procedures to ensure professional results