About the position
The Product Area Leader (PAL), Health & Welfare is a hands-on product leadership role within the Fidelity Health organization. Health & Welfare is the foundation of Fidelity's outsourced benefits administration offering and a growth business for the firm. You will be responsible for the roadmap development and product delivery for one of our most critical platforms. Develop and deliver on a strategic product roadmap for broader market as well as for client-specific features. Deliver scale and automation capabilities within products and services for improved customer and business outcomes. Drive product design that will inherently provide for operational efficiency within a benefits administration environment. Partner with Client Services, Operations, and Technology to define and deliver innovation solutions that meet and exceed market expectations for Fidelity's clients. Engage and get results within the Agile delivery methodology.
Responsibilities
- Develop and deliver on a strategic product roadmap for broader market and client-specific features.
- Deliver scale and automation capabilities within products and services for improved customer and business outcomes.
- Drive product design for operational efficiency within a benefits administration environment.
- Partner with Client Services, Operations, and Technology to define and deliver innovative solutions.
- Engage and achieve results within the Agile delivery methodology.
Requirements
- Bachelor's degree in business, healthcare administration, or an equivalent (MBA preferred).
- 15+ years of Product Management experience with a track record of defining product direction and delivering high-value solutions within an agile environment.
- Expertise in the Benefits Outsourcing market, the competitive landscape, and emerging product needs.
- Experience leading vendor relationships and outsourced service models.
- Solid understanding of agile practices, software development methodologies, program management, and product management principles.
- Capable of collaborating across multiple teams and partners in a matrixed environment.
- Demonstrated leadership with organizational change.
- Ability to analyze, metric, and report progress across products, services, and programs.
- Curiosity to understand and build expertise around the Healthcare Industry and Healthcare Products.
- Build high performing teams and create an inclusive environment across the team and business partners.
Nice-to-haves
- Familiarity with HCM, benefits platforms, and digital health solutions.
