Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Provide world class customer field team support for qualification of Micron’s portfolio of Cloud and Data Center Solid State Drives (SSD). Build a collaborative relationship with the customer field team to ensure customer qualification success. Debug customer issues working with the customer field team to accelerate new product qualifications. Provide internal status on customer qualification issues. Product expert for features and functionality providing app notes and errata lists. Maintain external product firmware portal and change lists for customer teams. Pareto analysis of product issues to drive improvements in future products. Utilize engineering skills to debug and address issues experienced by customers. Utilize soft skills in order to take difficult engineering topics and simplify them to help customers understand. Apply experience with computers and technology in order to understand what can go wrong and make recommendations and provide solutions to avoid issues. Support company’s Data Center SSD business, address customer issues and ensure qualification success. Create and provide collateral for products as well as present on issues experienced by customer to seek the appropriate solution to meet revenue goals.