Product Application Manager – Mobile Application & Member Portal
About The Position
HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. The Product Application Manager – Mobile Application & Member Portal, will manage the development, enhancement, and optimization of our mobile application and member portal. In this role, you will own the end-to-end product lifecycle — from discovery and strategy through design, development, and launch — ensuring our digital experiences drive engagement, retention, and satisfaction for our members. This role will collaborate cross-functionally with design, engineering, marketing, operations, and sales to deliver seamless, user-centric digital solutions that align with business goals and user needs.
Requirements
- Bachelor’s degree in relevant field; Computer Science degree preferred but not required
- 6+ years of technical product management experience
- Experience working cross-functionally across product, marketing, sales, and technology teams to define and implement requirements
- Experience building an end user product
- Experience with lean/ agile methodologies
- Familiarity with App Stores & App Submissions
- Experience with tracking/ticketing technology, such as Monday.com or Jira
- Ability to dive deep and become a problem solver in complex areas
- Outstanding written communication skills with the ability to translate complex concepts and technology into simple, engaging, and intuitive user experiences
- Proactive self-starter
- Approach all projects with a data-driven mindset
- Strong excel and data analysis skills
Nice To Haves
- Experience working in the Medicare and/or Healthcare industries beneficial, but not required
Responsibilities
- Drive continuous improvement of our mobile application and member portal to ensure optimal member experience
- Work cross-functionally with internal sales and operations teams to ensure that internal tools and processes can successfully support the customer-facing member experience
- Plan and execute successful product launches and ongoing marketing campaigns
- Ability to clearly write, communicate, direct project requirements for development teams
- Drive data-driven decisions and prioritization of initiatives
- Continuously monitor performance of site and application
- Leverage A/B testing capabilities to incrementally drive optimization and exceed KPI goals
- Ability to analyze reporting and data to make informed product decisions and recommendations
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
