Product and Control Applications Manager

TECO Westinghouse•Round Rock, TX

About The Position

SUMMARY Support to the Business Unit (BU) Director, which include setting product and price strategy, working with suppliers to provide TECO-Westinghouse with right and competitive product lines, product management, product budget control, developing and growing the business, and providing technical and commercial support to the Team. Provide training of Products, Procedures, and commercial selling techniques. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist BU Director in daily operations. Set product and pricing strategy. Work with TECO and other suppliers to provide TECO - Westinghouse with right and competitive product lines for existing, new and emerging markets. Provide strategies on new projects/products and how they can result in an order. Assist with the development and growth of Brand Label, OEM, and Distribution business. Visit customer sites to discuss product needs and requirements for applications and industries. Attend Trade Shows to support sales efforts, improve product visibility, and obtain feedback on current drive product and market trends. Develop product presentations and provide product/service training at factory or customer site as needed. Handle issues or problems that can be resolved without reaching the BU Director. Assist factory with product manuals to ensure suitability for domestic marketplace. Develop sales tools and marketing collateral for TECO drive products. Organize list of spare parts and work with factory and Inventory Control to have properly maintained levels of common parts in stock for internal and external use. Provide feedback on all quality and product design issues and work with factory or other suppliers to resolve those issues. Maintain and create failure reports on returned or damaged product to ensure quality of design and that component failure on drive products are kept within industry standards. Coordinate warranty claims with factory personnel. Maintain up to date files of firmware, running design changes, and spare parts based on production dates. Coordinate Field Service and start up assistance as required. Monitor and maintain budget for particular department. Monitor team’s progress & provide feedback on improvement. Offer technical and commercial advice on TECO drive products. Train and Mentor new application engineers for future self-reliance on customer visits, presentations, and technical meetings. Attend meetings/presentations concerning TWMC business, including those that occur outside of normal business hours. Compliance with all Company policies and practices, including upholding selling policy 4500T. Incorporate the Standards of Excellence as outlined by TECO - Westinghouse (Pride, Desire, Teamwork, Attention to Detail, Follow-through) into daily activities in order to create a Total Quality environment through personal commitment to excellence. Other functions as required (non-essential functions). SUPERVISORY RESPONSIBILITIES Directly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Requirements

Bachelor's degree (B. A.) from four-year college or university (preferably in Business, Marketing, Engineering, or Industrial Distribution)
five years of related experience and/or training selling technical products or services
or equivalent combination of education and experience.
Must have intermediate to advanced computer skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

Assist BU Director in daily operations.
Set product and pricing strategy.
Work with TECO and other suppliers to provide TECO - Westinghouse with right and competitive product lines for existing, new and emerging markets.
Provide strategies on new projects/products and how they can result in an order.
Assist with the development and growth of Brand Label, OEM, and Distribution business.
Visit customer sites to discuss product needs and requirements for applications and industries.
Attend Trade Shows to support sales efforts, improve product visibility, and obtain feedback on current drive product and market trends.
Develop product presentations and provide product/service training at factory or customer site as needed.
Handle issues or problems that can be resolved without reaching the BU Director.
Assist factory with product manuals to ensure suitability for domestic marketplace.
Develop sales tools and marketing collateral for TECO drive products.
Organize list of spare parts and work with factory and Inventory Control to have properly maintained levels of common parts in stock for internal and external use.
Provide feedback on all quality and product design issues and work with factory or other suppliers to resolve those issues.
Maintain and create failure reports on returned or damaged product to ensure quality of design and that component failure on drive products are kept within industry standards.
Coordinate warranty claims with factory personnel.
Maintain up to date files of firmware, running design changes, and spare parts based on production dates.
Coordinate Field Service and start up assistance as required.
Monitor and maintain budget for particular department.
Monitor team’s progress & provide feedback on improvement.
Offer technical and commercial advice on TECO drive products.
Train and Mentor new application engineers for future self-reliance on customer visits, presentations, and technical meetings.
Attend meetings/presentations concerning TWMC business, including those that occur outside of normal business hours.
Compliance with all Company policies and practices, including upholding selling policy 4500T.
Incorporate the Standards of Excellence as outlined by TECO - Westinghouse (Pride, Desire, Teamwork, Attention to Detail, Follow-through) into daily activities in order to create a Total Quality environment through personal commitment to excellence.
Other functions as required (non-essential functions).
Directly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.