Product Analyst

Visa•Austin, TX

3h•Hybrid

About The Position

The Product Analyst will be responsible for assisting in developing requirements and delivering value to customers through API and UI-driven applications. As a member of the Global Product team, the Product Analyst will interact with business stakeholders to inform strategy on key initiatives and collaborate with the Technology organization to implement a delivery plan for features & functionality. They will support the Lead, Product Management and assume ownership of portions of the customer-facing portal. Daily activities will range from research & planning, communicating with stakeholders, writing user stories, interacting with design & development teams, and defining test cases and conducting acceptance testing for both API and UI deliverables.

Requirements

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Nice To Haves

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
1+ years of product management or software delivery experience
Prior understanding of payments ecosystem and FinTech environments
Experience with card not present authentication protocols, primarily EMV 3DS is highly preferred
Prior experience working in a hybrid environment
Proven ability to take initiative and work independently
Proven analytical and decision-making abilities
Comfortable presenting in a group atmosphere
Demonstrated success in roadmap planning and strategic product planning
Track record of documenting acceptance criteria and delivering on project plan outcomes
Strong understanding of software architecture and development lifecycle Knowledgeable in e-commerce and digital payments

Responsibilities

Actively seek customer and partner input data as a source of product innovation
Assist to complete end-to-end analysis that includes data gathering, analysis, and presentations, focusing on EMVCo requirements and compliance for payment network both international and domestic schemes.
Own and build technical product requirements, incorporating measurable outcomes solving for business and customer needs
Collaborate with cross-functional teams in all aspects of the product lifecycle
Take ownership of UI components, including requirements definition, delivery planning, acceptance testing, and commercialization collaboration
Actively participate in strategic direction of the product and the platform
Act as an escalation point for product functionality inquiries and production support
Provide transparent communication to relevant parties on product decisioning and status
Collaborate with internal teams to perform ad-hoc analysis to identify transaction processing root causes, measure the impact of a platform bug, quantify the opportunity of an idea, or support better decision-making.
Craft solutions in partnership with technical architecture team, delivering global scale and world-class customer value to large enterprise partners
Represent the organization and product in internal reviews and during client engagements
Act as a product owner for an agile delivery team on an as-needed basis
Leverage tools such as JIRA to manage project tracking and build delivery plans
Apply agile principles to daily interactions and play an active role in continuous improvement