Product Analyst
About The Position
Product Data Analyst – Denver, CO Are you passionate about solving problems through data? Do you have experience deep diving into product performance and determining growth opportunities by systematically looking at a series of metrics.? If you have a track record of driving product success through data analysis and consumer centric thinking and have a bias for action, then it’s time to join Western Union’s Digital Product team as a Product Analyst. As a product analyst, you will be responsible for collecting, analyzing, and interpreting data to guide business and product decisions. This role requires a deep understanding of data analytics, strong communication skills, and the ability to collaborate with cross-functional teams. We make financial services accessible to humans everywhere. Join us for what ’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/
Requirements
- Bachelor’s degree in engineering, data science, statistics and/ or an MBA.
- Proven 3-5 years of experience as a data analyst, preferably within product management or development.
- Proficiency in Excel, and data visualization tools such as Tableau, Power BI.
- Strong analytical and problem-solving skills with attention to detail
Responsibilities
- Collect, analyze, and interpret data to deliver insights that can enhance product performance, user experience, and customer satisfaction.
- Create, maintain and update dashboards and reports to track key product metrics of new product launches and feature updates.
- Build a thorough understanding of Western Union’s customer journey to deep dive into various performance metrics, identifying customer pain points and product opportunities.
- Expert in all analytical tools used at WU, building deep sensitivity for data accuracy, completeness, and consistency.
- Analyze market trends, customer needs, and competitive landscapes to take informed product decisions.
- Collaborate with stakeholders across cross-functional teams and ensure clear communication on product performance.
Benefits
- You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/ ).
- Your United States – Specific Benefits Include Medical, Dental and Life Insurance
- Tuition Assistance Program
- Parental Leave
- One day volunteer time off
- $0 Money Transfer Fee Discount Code – Quarterly
- Recognition Program “Game Changers”
- Employee Discount Program
- Global Adoption Assistance
- Global Scholarship Awards Program
- 401K plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
