Product Analyst

Visa•Austin, TX

3d•Hybrid

About The Position

Visa Global Products and Initiatives focuses on building and deploying innovative technologies that enable, scale, and secure Visa transactions worldwide. Our mission is to launch new, market‑leading offerings that create significant value for Financial Institutions and Big Tech payments providers, delight end consumers, and address clear market demand for acceptance and related services. The Visa Tap team is seeking a highly motivated Product Analyst to join the organization. This team is dedicated to building and expanding an ecosystem of software‑based technologies that deliver seamless, engaging experiences across the payments landscape—including sellers, buyers, issuers, acquirers, and technology partners—across both developed and emerging markets. The Product Analyst will be responsible for managing Tap partners and for building, implementing, and operating Tap programs that enable Visa services through mobile‑based contactless technologies. This role has two primary responsibilities: Managing Tap integrations with key regional partners, and Leading product operations and program governance by collaborating closely with cross‑regional and cross‑functional stakeholders to ensure optimized program offerings for ecosystem enabler partners. In addition, the Product Analyst will develop design and research artifacts to support Visa’s product offerings. This is a global role that requires balancing local, regional, and global priorities to achieve overall program objectives. Success in this role will require strong collaboration skills, the ability to navigate a complex and highly matrixed organization, and a partner‑ and client‑first mindset.

Requirements

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
2 years of relevant work experience with a Bachelor's Degree or 0 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD/PhD)
Customer-oriented mindset.
Superior interpersonal and communication skills, including oral, written, and presentation skills.
Proficient in product roadmap development.
Versed on Visa’s products, programs, and services.
Experience with product software.

Nice To Haves

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Responsibilities

Manage and deliver Tap integrations with key regional partners.
Drive strategic, cross‑product operations across multiple mobile solution programs.
Own end‑to‑end business processes for partner engagement, solution certification, and approval workflows.
Apply operational efficiencies and product governance using product and project management tools.
Define and align business processes and ownership across regional and cross‑functional teams.
Lead solution requirements definition, testing coordination, and approval workflows for product certification.
Create design artifacts, including UX requirements, guidelines, prototypes, and go‑to‑market assets.
Lead user experience research and incorporate insights into product design and strategy.
Identify gaps, roadblocks, and bottlenecks, with a focus on streamlining and improving product delivery.
Diagnose existing processes, design scalable solutions, and implement enhancements across the Tap portfolio.