Product Analyst

World Bank Group • Washington, DC

15h

About The Position

Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Department Context:

ITS Operations and Country Engagement Department (ITSOE) delivers innovative products and services to frontline staff working on over 6,000 projects throughout every Region and Global Practice. Our teams support and enable Bank priorities, boost operations efficiency and effectiveness, and facilitate Operational knowledge discovery. Our delivery model leverages global expertise, design and architecture, leading technology, and robust processes to deliver business solutions that ensure value for money.

Unit Context:

The Operations Effectiveness unit (ITSEF), leads efforts to enhance operational efficiency and data-driven decision-making in Bank’s Operations. The Knowledge for operations program within the unit support the implementation of the Knowledge 360 platform and sector agents. The team is looking for a Product Analyst. The Product Analyst will play a critical role in enabling the World Bank’s Knowledge Agenda by ensuring the effective delivery of AI-driven, knowledge-centric products and platforms.

Requirements

• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience (for example in IT field: Bachelor’s Degree with min 1 year of related work experience.)
• Demonstrated experience in delivering AI solutions - in complex, largescale environments, with a strong understanding of practical constraints, operational realities, and deployment considerations. scale environments, with a strong understanding of practical constraints, operational realities, and deployment considerations.
• Proven ability to translate complex business requirements into actionable, high impact AI-enabled product features, ensuring clarity, feasibility, and measurable value. impact AI-enabled product features, ensuring clarity, feasibility, and measurable value. impact AI enabled product features, ensuring clarity, feasibility, and measurable value.
• Defining Business Requirements
• Helps collect and document business requirements, including establishing acceptance and evaluation criteria
• Supports the definition of configuration specifications and business requirements to ensure alignment with roadmap objectives
• Gathers and documents user requirements through interviews, workshops, and surveys
• Managing the Product Roadmap
• Helps design, document, and maintain system processes that align with business goals, roadmaps, and desired outcomes
• Drafts and maintains documentation, including business process flows and user stories
• Collaborates with stakeholders to identify opportunities for product improvements and efficiency gains
• System Testing
• Assists in the development and execution of test plans to ensure quality deliverables
• Supports the testing and validation of new systems and enhancements to ensure alignment with business needs

Nice To Haves

• Recommended certifications: IIBA Certified Business Requirements Analysis Professional (IIBA CBAP) or SAFe Practitioner (SP) to date knowledge of modern AI practices.

Responsibilities

• Collects, refines, and documents business requirements with a focus on AI solutioning, including clear acceptance and evaluation criteria tailored to AI outputs.
• Drives fast cycle delivery of AI-enabled products, ensuring requirements are actionable, lightweight, and optimized for rapid experimentation and deployment.
• Ensures strong alignment between business needs and AI solution design, enabling high value outcomes with minimal time-to-delivery. value outcomes with minimal time-to-delivery.
• Facilitates rapid prototyping, iterative testing, and accelerated rollouts—shepherding solutions from MVP to production.
• Identifies and articulates high impact opportunities for AI intervention, prioritizing use cases that deliver fast measurable benefits. impact opportunities for AI intervention, prioritizing use cases that deliver fast measurable benefits.
• Captures concise, fit-for-purpose functional and technical specifications to support speedy development of Rapid AI Solutions. for purpose functional and technical specifications to support speedy development of Rapid AI Solutions. for purpose functional and technical specifications to support speedy development of Rapid AI Solutions.
• Gathers and synthesizes user requirements quickly and accurately through focused interviews, design workshops, and rapid discovery sessions.
• Supports backlog prioritization based on value, feasibility, and speed-to-impact, ensuring the Rapid AI pipeline remains efficient and outcomes focused. toimpact, ensuring the Rapid AI pipeline remains efficient and to impact, ensuring the Rapid AI pipeline remains efficient and
• Collaborates closely with business and technical stakeholders to validate AI opportunities and streamline processes for rapid adoption of AI-powered capabilities.
• Contributes to sprint planning, refinement, and reviews, ensuring each increment supports fast-paced AI delivery goals.
• Develops and executes lean test plans emphasizing rapid verification, model output validation, and continuous quality improvement.
• Supports end-to-end testing and validation of AI systems and enhancements, ensuring outcomes are reliable, explainable, and aligned with intended business value.

Benefits

• The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
• We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level