Product Analyst, Professional (Salesforce)

Freddie Mac • Dallas, TX

1d • $80,000 - $120,000

About The Position

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Continue your career journey where your work contributes to a greater purpose.
Position Overview:
The Product Analyst serves as a strategic and technical liaison between business stakeholders and technology teams. This role is responsible for analyzing complex business/product problems and identifying opportunities to solve them through automated systems and innovative solutions.
Apply now to learn about our excellent benefits and why Freddie Mac is #HomeToMore!
Our Impact:
The Single Family Product and Strategic Delivery Organization at Freddie Mac enables business operational excellence through the flexible use of technology. The team supports the needs of the enterprise groups. In addition to championing and empowering business partners, Enterprise BTO takes steps to improve efficiency and effectiveness across the organization.
Your Impact:
Lead initiatives to analyze and resolve complex business/product challenges.
Provide technical and strategic insights to align solutions with business/product vision.
Hands-on end user experience working with Salesforce
Act as the primary interface between technology and a specific business product.
Identify user/customer needs and recommend alternative methods to meet those needs.
Facilitate knowledge-sharing sessions with subject matter experts and stakeholders.
Write clear, detailed user stories and acceptance criteria (always using Gherkin syntax).
Collaborate with Product Owners and delivery teams to ensure successful execution.
Contribute to the development of innovative principles and ideas.
Support roadmap creation, business architecture, and change management initiatives
Qualifications:
2 - 4 years related experience within Product Analysis
Proficiency in tools like JIRA, SharePoint and Confluence.
Understanding and experience working in Agile Methodology
Writing user stories managing Sprint cycle in JIRA is a must.
Hands on end user experience with Salesforce, Salesforce Business Analyst certification or Salesforce Admin is required
Experience with Agile methodologies and modern delivery practices.
Strong analytical and problem-solving skills.
Ability to work independently on self-initiated assignments.
Excellent communication and stakeholder management skills.
College Degree or equivalent experience; work towards advanced studies/degree preferred.
Keys to Success in this Role:
Experience with Salesforce or similar platforms is a plus
Good interpersonal, relationship building and team working skills
Demonstrated ability to communicate effectively with various teams, both business and technical, to achieve goals.
Ability to communicate clearly, effectively, persuasively.
Motivated to learn and identify process improvements and efficiencies.
Strong verbal and written communication skills.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $80,000 - $120,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Requirements

• 2 - 4 years related experience within Product Analysis
• Proficiency in tools like JIRA, SharePoint and Confluence.
• Understanding and experience working in Agile Methodology
• Writing user stories managing Sprint cycle in JIRA is a must.
• Hands on end user experience with Salesforce, Salesforce Business Analyst certification or Salesforce Admin is required
• Experience with Agile methodologies and modern delivery practices.
• Strong analytical and problem-solving skills.
• Ability to work independently on self-initiated assignments.
• Excellent communication and stakeholder management skills.
• College Degree or equivalent experience; work towards advanced studies/degree preferred.

Nice To Haves

• Experience with Salesforce or similar platforms is a plus
• Good interpersonal, relationship building and team working skills
• Demonstrated ability to communicate effectively with various teams, both business and technical, to achieve goals.
• Ability to communicate clearly, effectively, persuasively.
• Motivated to learn and identify process improvements and efficiencies.
• Strong verbal and written communication skills.

Responsibilities

• Lead initiatives to analyze and resolve complex business/product challenges.
• Provide technical and strategic insights to align solutions with business/product vision.
• Hands-on end user experience working with Salesforce
• Act as the primary interface between technology and a specific business product.
• Identify user/customer needs and recommend alternative methods to meet those needs.
• Facilitate knowledge-sharing sessions with subject matter experts and stakeholders.
• Write clear, detailed user stories and acceptance criteria (always using Gherkin syntax).
• Collaborate with Product Owners and delivery teams to ensure successful execution.
• Contribute to the development of innovative principles and ideas.
• Support roadmap creation, business architecture, and change management initiatives

Benefits

• Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs.
• Information on these benefit programs is available on our Careers site.
• This position has an annualized market-based salary range of $80,000 - $120,000 and is eligible to participate in the annual incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees