Product Advisor

Dover Saddlery • Austin, TX

249d

About The Position

The Product Advisor is responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.

Requirements

• Must have English equestrian experience
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to read, write and effectively communicate with customers, peers and management
• Telephone etiquette
• Ability to multi-task, while being attentive to customers
• Ability to work as part of a team and take initiative independent of direct supervision
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
• High school diploma or equivalent, or in pursuit of a diploma
• Team Player
• Problem Solving

Responsibilities

• Greet customers and provide exceptional customer service experience
• Answer questions, suggest promotional items and provide product information
• Process payments by totaling purchases; processing checks, cash and store or other credit cards
• Process customer refunds courteously and professionally
• Process merchandise shipments
• Assist with store upkeep
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED