Produce Manager-Ephrata

Albertsons Companies • Ephrata, WA

86d • $23

About The Position

The position involves championing customer service programs to meet or exceed division goals, handling customer relations positively, and promoting personalized service in the produce department. The role includes supervising daily functions of the produce department to achieve customer service, sales, and profit objectives. Responsibilities also include supervising, motivating, directing, training, and hiring produce personnel, monitoring associate performance, and scheduling personnel to ensure adequate coverage and service levels. Daily inspections of produce sections are conducted to ensure compliance with product freshness and quality, and corrective measures are initiated as needed. The position also involves assisting with various produce duties, implementing effective promotional displays, controlling inventory, and ensuring compliance with health and safety standards.

Requirements

• Requires working knowledge of all job duties within the Produce Department.
• Requires strong communication skills and good leadership and interpersonal skills.
• Requires knowledge of employment laws and workplace practices.
• Requires a good understanding of overall company practices and Produce Department policies.
• Must have knowledge of produce variety, standards, perishability, food safety, and sanitation procedures.
• Frequently reaches, lifts, stacks, and maneuvers objects up to approximately 75 lbs.
• Requires manual dexterity and good eye-hand coordination.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Requires knowledge of basic mathematics and weights and measures.
• Operates computer software and electronic ordering devices.
• Operates scales, wrappers, compactors, and garbage disposals.
• May be required to work nights, weekends, and holidays.

Nice To Haves

• Extensive knowledge of profit and loss statements.

Responsibilities

• Champions customer service programs to meet or exceed division customer service goals.
• Handles customer relations positively, including effective resolution of customer complaints.
• Supervises day-to-day functions of the produce department to achieve customer service, sales, and profit objectives.
• Supervises, motivates, directs, trains, and hires produce personnel.
• Monitors associate performance and recommends personnel actions such as hiring, firing, layoff, and disciplinary actions.
• Schedules personnel to ensure adequate coverage and service levels.
• Conducts daily inspections of all produce sections and initiates corrective measures.
• Assists with all produce duties such as receiving, cleaning, trimming, cutting, watering, and displaying.
• Implements effective promotional and seasonal displays.
• Controls shrink and expenses, accurately completes and monitors daily log sheets and reports.
• Orders, checks, receives, and controls inventory to ensure adequate levels and product quality.
• Ensures produce quality, freshness, and quantity standards are met.
• Ensures proper merchandising of product and compliance with retail labeling laws.
• Creates effective promotional and seasonal displays and checks competitors for comparisons.
• Assists customers by making product suggestions and engages in suggestive selling.
• Ensures cleanliness and sanitation of sales floor and work area.
• Assists with answering and responding to incoming calls appropriately.
• Implements emergency procedures in the event of equipment and software malfunctions.
• Ensures all associates are trained and instructed in proper performance of work duties.
• Maintains confidentiality concerning associates, store sales, and other company information.
• Responsible for performing all job duties safely, accurately, and with integrity.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Sick pay accrued based on hours worked.
• PTO/Vacation pay accrued based on hours worked.
• Paid holidays (9 days annually).
• Bereavement pay.
• Retirement benefits (pension and/or 401k eligibility).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level