Produce & Floral Lead

GSO • Towson, MD

1d • Onsite

About The Position

As a Produce & Floral Department Lead, you will support the Produce & Floral Department Manager in making everyday eating extraordinary for guests. This involves assisting in leading your team with care and purpose, ensuring a welcoming environment and well-maintained department. You will work alongside your team and manager, providing coaching and celebrating successes. The role requires you to keep operations smooth, solve problems efficiently, and act as manager when needed. This position reports to the Produce & Floral Department Manager and fosters a culture of leadership, hospitality, excellence, and teamwork.

Requirements

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Nice To Haves

• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Benefits

• Team Member discount up to 40%
• Early Earn Wage Access ( You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees